Despite the availability of flexible subscription plans, Jambrina is best suited to serve small to mid-sized businesses. With a managed service subscription, Jambrina will ensure your organization’s BDR, security, and helpdesk are all covered. Systems and networking monitoring are also provided to ensure a proactive position, staying ahead of any potential issues. Montly reviews can be held to examine changes to your organization, along with ticketing and alerting history.
Every service agreement is accompanied by a service-level agreement detailing key performance metrics: availability and uptime, response time, and resolution time. Jambrina tracks SLAs seriously.
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